QA Manager

Location: Charlotte, NC.

Industry: Plastics, or Industrial.

Position: Quality Assurance Manager

Company: Plazit-Polygal Group is recognized worldwide as an industry-leading supplier of plastic sheeting, accessories, and systems. By way of our global manufacturing footprint, our products are sold to a wide range of industries and markets throughout the world. Charlotte, N.C. is the home of the Plazit-Polygal North American headquarters as well as the U.S. manufacturing operation.

Position Overview:

 Duties and Responsibilities:

 

  • Be the focal point of all quality-related matters.
  • Handle customer complaints: identify the root cause and provide corrective actions.
  • Execute quality control oversight according to planned goals and objectives.
  • Handle internal quality incidents.
  • Handle quality incidents related to inbound raw materials from vendors.
  • Perform incoming inspections of raw materials to ensure compliance.
  • Perform quality training to various audiences within the organization.
  • Perform periodic internal audits; Assist with coordination and administering of external audits performed by certifying bodies and customers.
  • Handle all matters related to certifications and regulations.
  • Ensure all measuring devices and instruments are calibrated according to industry best practices.
  • Develop standard operating procedures and key performance indicators that facilitate continuous improvement opportunities.

 

 

Required skills/abilities

 

  • Proven record of managing customer complaints including interaction with the customers.
  • Experience working with a Quality Management System compliant to ISO9001:2015 standards.
  • Ability to present clear data, trends, and statistics to management.
  • High competence in MS Office tools: PowerPoint, Excel & Word.

 

  • Proactive, able to plan activities and execute accordingly.
  • Independent, self-starter.
  • Ability to multi-task within multiple interfaces.
  • Ability to impact other disciplines and employees that are not directed by Quality Assurance.
  • Effective communicator with excellent written and verbal skills.
  • Ability to work with a highly diverse group of individuals.

Education and Experience:

  • Undergraduate degree in engineering or industrial-related field of study.
  • Minimum of three years of experience as a Quality Manager in an industrial environment; previous experience in the capacity of Senior Quality Technician or Engineer.

 

Salary:

  • $85,000 -$95,000
  • Bonus potential – Up to 10% of salary

Benefits:

  • Health Insurance
  • Dental & Vision Insurance
  • Short and Long Term Disability Insurance
  • Life Insurance
  • Life Insurance buy-up option
  • Retirement Plan – 401K and matching 401K
  • Paid time off
  • Sick time off

Apply for this position:

PLAZIT-POLYGAL-1

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